Most organizations now have employee pools from around the globe. Maximizing the diverse talent of your global teams requires organizational leaders to be socially intelligent. Do your leaders have enough social intelligence to get it done?
Step One: Train Leadership to Effectively Function Within Their Own Temperaments
Most leaders believe their own temperament has nothing to do with their ability to make good decisions. This may or may not be true in some cases, but it does impact how much time and emotional effort are needed to take care of business. Well, time is money and emotional drama is just that, DRAMA. Your temperament will determine how successful your communication will be understood and received within your global team. When leaders are self-aware enough to know their own shortcomings, they are more likely to make changes and cut the time and emotional energy in half to become laser focused in doing what they need to do. Our temperament impacts our general mood and attitude about whatever we are doing. Depending on what yours is, will determine how efficiently you make decisions and how your global team responds. Your team will forget what you said but they will remember how you made them feel.
Step Two: Teach Leadership Professional Authenticity
Professional authenticity is more than just being honest and fair with others, it is also about being honest with yourself. Most professionals can smell a phony, so don’t be one. What others, including your global team, say about you when you are not around is your personal brand and sometimes, your professional brand. Make a decision to communicate clearly, even when you do not know something and be willing to get the answers for your global team. It will not lose you any respect. If anything, your global team will respect your honesty and see you as a human being they are more connected too. Be accountable for what you have agreed to deliver and hold others accountable when necessary. Your good example and willingness to keep others on track will create stability for all who work with and for you.
Step Three: Understand How to Leverage Profitable Imagination
You and your global team are always establishing and/or maintaining a brand designed to compete in today’s business environment. It is important you have good rationale for your ideas and choices. It is what keeps your organization successful. When you imagine ideas for how to scale your products, services, and overall business, which ideas are the best to expand and create an execution plan for? What ideas are the best to bring to the marketplace? In what way are those ideas becoming positive disrupters in the market? Dreams and actionable goals are two very different entities. An innovative leader knows how to decide which ideas to shape and further define to transform into profitable projects. A leader also knows which global team members to recruit for specific innovations. Although creativity is a part of the process, being able to see around the next corner on what is best to develop requires keen insight into your consumer market to know what is truly worthy of developing and executing. Maximizing your global teams’ intelligence and harnessing it in creative ways to monetize it is essential.